Refund policy

At Oral Stripx, operated by Naturyzen LLC, customer satisfaction is our top priority. We stand behind the quality and effectiveness of our premium oral dissolving strips. That’s why we offer a 30-day hassle-free, money-back guarantee on all our products.

If you are not completely satisfied with your results within 30 days of receiving your order, you are eligible for a full refund—even if you have opened, used, or finished the product.

To start a refund request, simply contact our support team at info@oralstripx.com with your order number and explain your situation. Because we want to make this process as easy as possible for you, you do not need to ship the opened product back to us.

Once your request is reviewed by our team, your refund will be processed automatically, and a credit will be applied to your original method of payment within 5 to 10 business days.

Please inspect your order upon reception. If the product arrives defective, damaged, or if you receive the wrong item, contact us immediately at info@oralstripx.com so that we can evaluate the issue and ship a brand-new replacement to you free of charge.

Due to our automated fulfillment system with our US distribution center, orders are sent to production rapidly. You may request an order cancellation up until the time the order is submitted and accepted for fulfillment. If your order has already been processed or shipped, please reach out to our support team upon delivery to help you process your satisfaction guarantee.

Our 30-day satisfaction guarantee applies to all regular purchases and initial subscription orders. Gift cards are non-refundable. If you have any questions regarding your specific order, feel free to reach out to us at info@oralstripx.com.